Shipping Policy

1. Order Processing

• Orders are processed within few business days based on the nature of order (excluding weekends and holidays).
• Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Time & Costs

We offer the following shipping options:

• Standard Shipping (5-7 business days) – Free 
• Express Shipping (1-4 business days) – Flat Rates calculated at checkout.
• International Shipping (7-14 business days) – Rates calculated at checkout.

Note: Delivery times may vary due to unforeseen delays (e.g., weather, customs) and nature of orders.

3. Shipping Locations

• We currently ship across India.
• International shipping is available to select countries. Customers are responsible for any customs duties or import taxes.

4. Order Tracking

• You will receive a tracking link via email/SMS once your order has been shipped.
• If you do not receive tracking details within the expected timeframe, please contact us.

5. Delays & Lost Packages

• If your package is delayed or lost, reach out to our support team at teamtoryf@gmail.com
• We are not responsible for lost/stolen packages once marked as "Delivered" by the courier.

6. Returns & Exchanges

• If you receive a damaged or incorrect item, please refer to our Return & Exchange Policy.
• Shipping fees are non-refundable unless the return is due to an error on our part.

7. Contact Us

For any shipping-related queries, contact us at: teamtoryf@gmail.com.